Terms of service

Last Updated: 23/04/2026


Welcome to Retro Radius. This website is operated by Retro Radius LLC, a Wyoming limited liability company (EIN: 36-5175352), with its registered office at 30 N Gould St Ste N, Sheridan, WY 82801. By visiting our website and/or purchasing a product, you are engaging in our “Service” and agree to be bound by the following Terms of Service (“TOS”). This document governs the relationship between Retro Radius LLC and its customers and is designed to protect the legitimate rights of both parties in compliance with applicable e-commerce laws.

1. Agreement to Policies at Checkout

By completing a purchase on the Retro Radius website, you confirm that you have read, understood, and agreed to be bound by: (1) these Terms of Service; (2) the Shipping & Delivery Policy; (3) the Return & Refund Policy; and (4) the Privacy Policy, all as published on this website at the time of your purchase. These documents collectively constitute the entire agreement between you and Retro Radius LLC regarding your purchase and supersede any prior oral or written communications.

A copy of the policies in effect at the time of your purchase is available upon written request by emailing support@retroradius.com.

We make every effort to display as accurately as possible the colors, structures, and dimensions of our products. However, we cannot guarantee that your monitor or device screen will render colors with complete accuracy. Because we operate on a dropshipping model affiliated with multiple manufacturing workshops, product availability may change without notice. We reserve the right to limit quantities or cancel orders where inventory is exhausted, in which case a full refund of the purchase price will be issued.

2. Pricing Transparency & SB 478 Compliance

In compliance with California’s Honest Pricing Law (SB 478), the FTC’s Prohibition on Deceptive Pricing Practices, and the Wyoming Consumer Protection Act (W.S. 40-12-101 et seq.), Retro Radius LLC is committed to displaying fully transparent pricing at checkout.

  • All mandatory charges (including any restocking fees applicable upon return) are clearly disclosed prior to order completion.

  • Product prices listed on the site do not include local customs duties, import taxes, or VAT levied upon importation into your country. The customer is solely responsible for such charges.

  • We reserve the right to modify listed prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and charged.

3. Shipping Responsibilities & FTC Mail Order Rule Compliance

Retro Radius LLC complies with the US Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule (16 C.F.R. Part 435) as a US-registered commercial entity.

  • We commit to having a reasonable basis for shipping goods within the published timeframe (5-15 business days depending on region, plus 2–4 business days processing time).

  • In the event of a shipping delay beyond the published timeframe due to force majeure or supply chain disruption, we will notify you promptly and offer the option to consent to a revised delivery schedule or cancel the order for a full refund.

Cancellation refund timeline: If you elect to cancel due to a delay, Retro Radius will initiate a full refund of your purchase price within 5 business days of your written cancellation request. Please allow an additional 3–7 business days for your bank or payment platform to process and reflect the credit on your statement.

4. Intellectual Property

All content on this website — including text, graphics, brand logos, product images, and design interfaces — is the exclusive property of Retro Radius LLC or our licensed content partners. Unauthorized reproduction, distribution, or commercial use of these materials without prior written consent from Retro Radius LLC is strictly prohibited and may give rise to civil and/or criminal liability under US copyright and trademark law.

5. Limitation of Liability & Warranty Disclaimer

To the maximum extent permitted by applicable law, Retro Radius LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of, or inability to use, our products or services.

Our products are provided “as is” from the manufacturing workshop. Retro Radius LLC makes no implied warranties beyond the commitments explicitly stated in the Return & Refund Policy, except where mandatory statutory warranties apply under the laws of your jurisdiction. The total aggregate financial liability of Retro Radius LLC for any claim arising from a single transaction shall not exceed the actual purchase price paid by the customer for the product giving rise to the claim.


6. Prohibition on Fraudulent Claims & Chargebacks

Any customer who submits a damage claim, return request, or payment dispute (chargeback) that is materially false, fabricated, or based on deliberately misrepresented information — including, without limitation, claims of carrier damage that were self-inflicted, Item Not Received claims for orders confirmed as delivered by carrier tracking records, or duplicate refund requests — will be immediately and permanently banned from purchasing on the Retro Radius platform.

Retro Radius reserves the right to submit all available evidence of fraudulent conduct to the relevant payment processor, financial institution, and, where applicable, to report such conduct to law enforcement authorities. Filing a false chargeback may constitute wire fraud, mail fraud, or theft under applicable US federal and state statutes (including 18 U.S.C. § 1343), as well as equivalent laws in other jurisdictions.

7. Governing Law & Dispute Resolution

These Terms of Service are governed by and constructed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict-of-law principles. Retro Radius LLC is a Wyoming limited liability company and this choice of law reflects the company’s state of legal formation.

For customers located in the United States: To the extent that any provision of these Terms conflicts with applicable mandatory US federal or state consumer protection law (including but not limited to the FTC Act, the Wyoming Consumer Protection Act W.S. 40-12-101, and California’s consumer protection statutes), the applicable mandatory law shall control solely with respect to that provision. All other provisions remain in full force and effect.

For customers located in the European Union or United Kingdom: Mandatory statutory consumer rights under applicable EU or UK law are not limited or waived by these Terms.

Dispute Resolution — Small Claims & Arbitration: Any dispute with a claim value within the jurisdictional limit of a small claims court may be brought in the small claims court of the customer’s county of residence. For disputes exceeding small claims court jurisdiction, the parties agree to resolve the matter exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The arbitration shall be conducted remotely (by video or telephone) or, if in-person proceedings are required, in Sheridan, Wyoming. The language of arbitration shall be English. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: Both parties waive any right to participate in a class-action lawsuit or class-wide arbitration. All disputes must be brought on an individual basis only. If this waiver is found unenforceable, the entire arbitration clause shall be void.

8. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. For material changes, we will provide at least 30 days’ prior notice via email to the address associated with your account, where practicable. Your continued use of our website following the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you should discontinue use of our services.